Two Ways to Buy

1. Use our shopping cart. It guides you step by step through the process. It is on a secure server for your safety. Just use your VISA, MasterCard, American Express or Discover. We also accept electronic checks.

2. Call us toll free at 800-273-1557 8:45 AM to 5:45 PM Central Time Zone. We will answer your questions and process your order.

SHIPPING INFORMATION

Most items will be shipped within 2 business days. Shipping rates are based on the amount of your total order. Non FOB items shipped within the contiguous 48 states will be charged the rates listed below identified as Domestic Rates.

Some items may be marked FOB. Items marked FOB will incur actual shipping costs, rather than the domestic rates listed above. FOB rates will not show at the time of order. All products shipped to Alaska and Hawaii, as well as all International orders, will be shipped as FOB.

Returns/Exchanges

Items may be returned within 30 days of receipt of shipment for exchange, credit toward other items or a refund on your credit card. We do not offer cash refunds. All shipping charges on ALL exchanges will be at the buyer’s expense. After 30 days, items may not be returned or exchanged.

Return Policy

Please inspect your items and try them on (if applicable) immediately upon receipt. Items must be returned in new condition with a copy of the sales receipt and all packaging and tags in place. Used, abused or incomplete items may not be returned. Items without original packaging and tags will not be accepted and will be returned to you at your expense. Any product that you try on your horse must be free of horse hair and dirt. Please take the appropriate precautions. Items that are not returnable include but are not limited to: any items that offer custom options, bits and bottle goods.

Shortages or discrepancies (items in box do not match items listed on sales receipt) must be reported within 10 days of your receiving the shipment.

To Return Items

Include a copy of your receipt with reason for return or exchange information clearly stated. Send your return to:

Product Return:

Sport Horse Products
116 King Court, New Holland, PA. 17557

Ph: 800.273.1557
Saddle Returns and Exchanges